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Building new and lasting customer relations; our mutual interest!

Worldmeetings’ technology - for an active market approach

 

Our customers as well as the venues and agencies we work with, all have their own entrance to our mutual marketplace. Tools have been developed for each of these parties to achieve their personal goals. Therefore, make use of them actively in order to generate the maximum of leads and business! To do this, hotels and meeting venues dispose of a wide range of facilities including tools for the real-time distribution of periodical offers (e.g. in case of cancellations), facilities for quick and real-time response to RFP’s, tools to perfect venue presentations online, etc.

 

Multi-channel service - a digital marketplace with a personal touch

 

In addition to our online marketplace, Worldmeetings’ global service package is also marketed and supported by various domestic service centres on a personal level. This personal guidance offers many advantages with respect to our service level and the maintenance of customer relations. Worldmeetings’ staff stays in touch with both our clients and the venues we work with in order to ensure a perfect market approach based on the parties’ mutual interests.

 

Benefit from our marketing activities in various geographic areas

 

The various agencies in our group have been active on their home markets for many years and therefore dispose of long-established customer relations with major firms like financial institutions, telecommunications and pharmaceutical companies. Altogether they generate a turnover of millions of euros in meetings. Now, with the use of their personal Worldmeetings customer code these thousands of worldwide relations can benefit from all the venues that are offered through our service.

 

An important source to promote everything you have to offer

 

Both our technology and our staff are there to distribute everything you have to offer like individual room nights, small meetings, conferences, events, training courses, etc. The Worldmeetings reservation system supplies facilities to handle all these different services which makes it even more attractive for our clients, as a one-stop-booking-centre.

 

Worldmeetings’ RFP tool - a rapid and efficient lead generator

 

RFP’s can be forwarded both online or directly to the staff at Worldmeetings’ national service centres. In both cases, the hotels and meeting venues requested will automatically receive an invitation to tender via Worldmeetings’ accommodation tool. Our customers are to receive your response within 24 hours for a regular meeting. A quick reaction is therefore necessary in order to optimize your benefits from the numerous leads generated by our marketing efforts. Simply forward your proposal via our accommodation tool by offering your best available rates and after a quick check by our staff it will be released to the customer concerned - both by email and online. Our staff will then personally take care of the follow-up in order to ensure a maximum level of confirmed reservations.


Small meetings easily booked

 

For the smaller type of meetings, your best available rates for meeting packages including and excluding room nights can be entered into the system. This is, of course, also done by using Worldmeetings’ accommodation tool. Now, with these rates and the criteria as entered in the booking forms by our clients, they can get a real-time quotation confirmed online. In this case, no time has to be wasted on negotiations and the only thing that remains to be done is to confirm availability.

 

Various possibilities for advertising.

 

Online banner advertising, an international guide, domestic magazines and an international newsletter. Worldmeetings offers various possibilities to choose from in order to promote your venue to our global customer database. Of course, the level of your promotional efforts is also combined with your priority placement in our database when distributing an RFP as well as your ranking online.

 

Worldmeetings’ procurement service - when clients save money, venues gain business!

 

Worldmeetings’ procurement service is a proven success for both the clients and the venues offered within these dedicated rate programmes. Standardized meeting packages and room nights are offered for net or gross rates to companies generating volumes of more than € 500,000.00 annually. Their goal is to optimize savings and transparency while your goal as a venue is to generate a steady volume of business each year. Clients making use of this service dispose of dedicated websites in their own corporate identity and our partner agencies take care of the promotion within the organizations concerned. Via the accommodation tool you also have access to these dedicated rate programmes in order to forward periodical discounts and offer your best available rate in case an invitation to tender has been received. Yielding based on your market situation is secured in order to improve your return on investment.

 

Our  pool model - the volumes of various organizations combined

 

Worldmeetings’ dedicated rate programmes can be offered to more than one company at the same time. This set up ensures a maximum of volume in return for profitable offers.

 

Various financial services - all payments via one account

 

With the various financial solutions we have to offer, the payments of the reservations handled through our service are consolidated through our agencies or in co-operation with. a financial service, for example, as offered by Airplus. This service is of mutual benefit to our clients and venues: decreasing the number of creditors in your files and the efficient handling of payments.

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